How it works
How we help you pick the right game, and how it gets to your door.
In stock means in stock
Nobody wants to pay for a game and hear a week later that it’s gone. Our stock count updates within seconds of every sale, and we check it again before you pay. If a game says in stock, it’s here and ready to post.
Finding the right game
The game finder asks five questions: how many of you, how old the youngest is, how long you’ve got, how much thinking you fancy and what kind of game you’re after. The list shrinks as you answer, with games in stock first. Still stuck? Ask us.
Open the game finderHow much thinking
Every game has a row of pawns, one to five, so you know before you buy whether it’s a quick laugh or a long Sunday afternoon.
- Complexity 1 out of 5, light and breezyLight and breezy
- Complexity 2 out of 5, easy to learnEasy to learn
- Complexity 3 out of 5, think it throughThink it through
- Complexity 4 out of 5, plenty to think aboutPlenty to think about
- Complexity 5 out of 5, a real brain-burnerA real brain-burner
Paying
Pay by card or Google Pay. Square runs the card form, so your card number goes to them and never to us. Your bank may ask you to confirm the payment in its app.
From our shelf to your door
You order
Pay by card or Google Pay. Your receipt lands in your inbox straight away. Standard delivery with Evri is £3.50, or free on orders of £65 or more.
We pack it
We carefully pack every order and aim to post orders placed before 2pm the same day, except Sundays and bank holidays. Orders placed after 2pm are posted the next working day.
It’s on its way
We’ll email you your Evri tracking number as soon as your order is sent.
It arrives
Evri delivery usually takes 2–4 working days. Changed your mind? You have 14 days to return your order.
Common questions
How much is delivery?
Delivery anywhere in the UK is £3.50 by Evri Standard Tracked, and free when the games in your order come to £65 or more. You see the delivery charge before you pay.
How long will my order take?
We aim to post orders placed before 2pm the same day, except Sundays and bank holidays; later orders go the next working day. Evri usually takes 2 to 4 working days, and we email you the tracking number as soon as your parcel is posted.
Can you send a game straight to someone as a gift?
Yes. Tick “This is a gift” at the checkout and we leave out anything with a price on it. We can wrap each game by hand, write your message in a card and post it to you or straight to them. The receipt and tracking always come to you.
What if I change my mind?
You have 14 days from the day your order arrives to cancel, for any reason. Email hello@spraggsgames.co.uk with your name and order number, then send the items back within 14 days. The return postage is yours, and we refund the items and the standard delivery.
What if a game arrives damaged or with pieces missing?
Email hello@spraggsgames.co.uk and tell us what’s happened. Within 30 days of delivery you can have a full refund; after that we repair or replace it, or refund you if we can’t. We pay the return postage on anything faulty or damaged.
Do you post outside the UK?
Not at the moment. We post to UK addresses only, by Evri, with tracking on every parcel.
Hear what’s new
New arrivals, offers and the games other players are buying, in one email a week. Everything in it is in stock when it lands.